If you have experienced a problem with an order, we want to help you resolve the issue as soon as possible! We ask that you please ask nicely.
Trouble downloading/Did not receive download email: Please check here on our Download Help Page FIRST. Most common issues are answered here and you can often get the problem resolved faster.
We are happy to re-send e-book download links within 30 days after your original order. We cannot re-send links after 30 days.
If you did not receive an order confirmation or have a question about tracking your order, please refer to our Order Help page here.
Please read our Refund Policy here before contacting us about a refund.
Please add [email protected] to your whitelist or safe senders list. Instructions here.
We respond promptly to all messages about orders (normally within 1-2 business days). If you don’t receive a response, please check your spam filter/mailbox.
Our business hours are Mon-Fri. 9 a.m. to 5 p.m. Mountain Time
If you use a spam filtering service, please add [email protected] to your safe senders list. We DO NOT respond to messages from companies asking us to “sign up” to send you email.
You can also contact us by mail:
Tawra Kellam
Living On A Dime
P.O. Box 6837
Sheridan, WY 82801